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ORDER TIMELINE
Our company handcrafts most products within 1-7 business days.
Oftentimes, orders process faster than that but we can’t guarantee a faster processing time.
Made to Order vs. Pre-Made
Check a listing carefully to understand if a product is pre-made and ready to ship or if the product is ordered before it’s handmade.
Both are handmade but the pre-made is shipment ready while the made-to-order products take up to 5 business days to be created for you.
Look for the Ready-to-ship image if a product is ready for shipment immediately. In this case, those items will ship within 3 business days.
HANDMADE DISCLAIMER
The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being 100% handmade to order.
To care for your new product(s) please follow the instructions within the item. Mostly we recommend *Dry cleaning only for the longevity of your item.
Your product(s) can and may be damaged if machine-washed.
SHIPPING
Our company ships through the following carriers
*USPS
*FedEx
*UPS
International shipping (if applicable)
We ship all International products through USPS.
Aesthetic Abode is not responsible for duty or brokerage fees for international shipping.
These charges come from your country during the importation of your package.
Cost calculations
We do our best to apply fair shipping costs to each order.
* We offer free shipping on all domestic orders and the lowest rate possible on international orders.
Timeline
Selecting expedited shipping during checkout does not ensure a faster processing time. Your product may still need 1-7 business days to be made.
RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Made to Order, personalized, and/or customized goods are exempt from being returned unless the product arrives defective.
Additional non-returnable items:
* Gift cards
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at admin@aestheticabode.com
Sale items (if applicable)
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at admin@aestheticabode.com and send your item to:
Aesthetic Abode
7369 198th Street, Fresh Meadows, NY 11366
Shipping
To return your product, you should mail your product to:
Aesthetic Abode
7369 198th Street, Fresh Meadows, NY 11366
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.